Two people of interest are being sought in an identity theft scam that targeted the local All In Credit Union members this weekend, Enterprise Police Department Public Affairs Officer Lt. Billy Haglund said.
The suspects in the case fraudulently obtained debit card account and pin numbers in this scam, Haglund said.
The EPD started receiving reports of money disappearing from some All In Credit Union accounts Monday, Jan. 27, Haglund said.
A skimmer is a card reader disguised to seem part of an ATM—Automated Teller Machine— or gas pump where credit and debit cards are inserted. When a credit or debit card is swiped through a skimmer, the device captures and stores all the details stored on the card's magnetic stripe.
“In recent days we have received a greater amount of reported fraud from members in Dothan and Enterprise due to card skimming devices in the area,” wrote All In Credit Union in an email message to members Jan. 28. “Only a small number of our 127,000 member accounts have been impacted but we understand that it can be stressful if one of those accounts was yours. As a precaution, we encourage you to check your account information.
“If you review your account and do not see any suspicious activity there is no need to request a new card,” the email continued. “However, we encourage you to be vigilant by reviewing your account frequently to be sure you are not impacted in the future.”
Members were asked to call the the credit union at (334) 598-4411 during the business hours of 7:30 a.m. to 6 p.m. or the number on the back of the debit card—(888) 918-7739— after-hours to report suspected fraud to immediately block the card from being used and to begin the process of a replacement card order which should arrive by mail in seven to 10 days.
Members wanting a replacement card sooner can go to an All In branch that offers Instant Issue Debit Cards for immediate replacement. The location of those branches is on the All In website https://allincu.com/locations.
The email to members details further steps to be taken in the event that fraudulent transactions are suspected and directs any emailed questions to email@example.com.