ALEA confirms STAR ID deadline extension, further limits in-person services

The U.S. Department of Homeland Security, at the direction of President Donald J. Trump, is extending the REAL ID enforcement deadline to Oct. 1, 2021, in response to the Coronavirus (COVID-19). Alabama’s version of the federal REAL ID program is STAR ID, which stands for Secure, Trusted and Reliable Identification.

ALEA Secretary Hal Taylor said, “We began modifying the Driver License Division operations Monday, March 16, and continued to serve customers on a more limited basis to reduce potential exposure to the virus.

Starting March 26, ALEA Driver License offices closed all public access but staff will remain on-site to answer phones and assist with online services.  “As always, we are dedicated to serving the citizens of this state, but we must make the health and safety of our customers and our personnel a priority,” Taylor said. “This deadline extension should relieve some of the wait time at ALEA’s drivers license offices to obtain a STAR ID during the next several months.”

During the closure, ALEA’s driver license personnel will make contact with customers who scheduled appointments for services prior to the pandemic.

Listed below are a summary of what services Alabama citizens will or will not be able to do at this time.  

Customers will not be able to:

• Obtain first-time issuance of DL/CDL or ID card

• Take knowledge test (Learner’s License, Motorcycle, CDL)

• Take road test

• Transfer out-of-state license

• Obtain foreign national/renewal

• Register vessel – first-time registration or transfer

• Obtain Ignition Interlock License

 Customers will be able to:

• Renew DL/CDL/ID online 

• Renew by mail – for Alabama drivers out of state for military, employment, missionary work, under a physician’s care or other issues on a case-by-case basis

• Request a hearing online or by mail/fax. We will not take any law enforcement actions until hearing can be held.

• Change address by mail/email/fax. Address change document available online.

• Change name by mail/email. Contact ALEA DL for instructions.

• Renew hardship license 

• Have license reinstated by mail/email/phone. May use credit card.

• Order MVR (driver history) by mail/email/phone. May use credit card.

• Order crash reports by mail/email/phone. May use credit card.

• Submit medical cards by fax/email

• Submit medical unit forms – fax/email

• Handle Mandatory Liability Insurance – online/mail

• Renew vessel registration online

Once ALEA’s Driver License Division resumes normal operations, customers may schedule an appointment on the agency’s website to obtain a STAR ID and conduct other driver license business. In addition, Taylor reminds the public of the 60-day grace period for driver licenses (Code of Alabama, 32-6-1),  but customers who would like to renew during the pandemic are encouraged to do so online. Individuals whose driver licenses must be reinstated may contact the Driver License Division to handle it by phone.    

For more information on STAR ID, online renewals and other services and the latest on Driver License Division office closures, please visit www.alea.gov.

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